Terms & Conditions

Last updated: August 2026

These Terms & Conditions govern your use of store.botanve.co and any purchase made through it. By placing an order, you agree to the terms below.

1. Who we are

This site is operated by Botanvè FZC LLC, a company registered with Ajman Nuventures Centre Free Zone, United Arab Emirates (license no. 2624816417888). References to "we," "us," or "BOTANVÈ" mean Botanvè FZC LLC.

2. Products & pricing

All prices are listed in AED (UAE Dirhams) and include applicable taxes unless stated otherwise. We reserve the right to change prices, descriptions, or availability at any time without prior notice. We make reasonable efforts to display product colors and details accurately, but slight variations may occur.

3. Orders & payment

Orders are placed through our checkout, which is processed securely by Stripe. We accept card payments only through this site. By submitting an order you confirm that the payment details provided are your own or that you are authorized to use them. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

4. Shipping & returns

Shipping destinations, delivery times, and our return and refund process are set out in full in our Shipping & Returns policy, which forms part of these Terms.

5. Intellectual property

All content on this site — including text, graphics, product photography, video, and the BOTANVÈ name and logo — is the property of Botanvè FZC LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content commercially without our written permission.

6. Limitation of liability

To the extent permitted by law, Botanvè FZC LLC is not liable for any indirect, incidental, or consequential damages arising from the use of this site or our products, beyond the amount paid for the relevant order. Nothing in these Terms limits liability that cannot be excluded under UAE law.

7. Governing law

These Terms are governed by the laws of the United Arab Emirates, and any disputes will fall under the jurisdiction of the courts of the Emirate of Ajman, without prejudice to any mandatory consumer protections that apply in your country of residence.

8. Changes to these terms

We may update these Terms from time to time. Continued use of this site after changes are posted constitutes acceptance of the revised Terms.

9. Contact

Questions about these Terms can be sent to info@botanve.co.

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